Guest User
8/10/2004
This message is posted to get better visibility. It goes along with the topic being covered under antother message on MetalWorks. I agree, my Metalworks/TAMKO metal roof product warranty is not worth very much. But that is true with all metal roof products, I am sure. They do, in fact, cover only the product. And they can probably always blame any problem that comes up on the installaltion for which they claim no responsibility. The installing roofer gives a warranty/guarantee for much less time than the touted 50 year life spiel for a metal roof. Usually five or ten years is all you can get out of a roofer. That is sometimes less than you can get for a composition roof! So much for the big advantage to a metal roof. Especially in Eliz's case where the installer flew the coop! The only thing good I can say about my situation was I was given a copy of the MetalWorks warranty by the installer. It looked pretty watered down in reality when I read it. I called MetalWorks to discuss a few items (color holding, hail damage, product defect) and realized most of the warranty was meaningless in actuality. I went ahead with the product anyway, realizing they were all the same. Not worth the paper they are written on. How many metal shingles disintergrate on their own? My question is, am I missing something in a metal product warranty? Are they actually good for something?
Guest User
8/10/2004
This is outside the scope of the "technicial questions regarding general material and installation" which this forum has been designed to answer. However, I do appreciate your concern. The warranties received on virtually all building products from their manufacturers pertain to the product only. I cannot speak to particular manufacturers' warranties -- you will find that they vary. However, do they have specific coverages? Absolutely! You mention disintegration ... I am not sure whether anyone uses that word in particular in their metal roofing material warranty. However, would it have value? I would think so because I doubt very much that their are any competing material roofing warranties covering such a thing. The beauty of metal roofing is indeed in the durability of the product itself and that durability is warranted in many warranties. You will find warranties covering other specific items pertaining to materials including the finishes on the products oftenteimes. You will also find some wind and hail performance warranties, but all pending proper installation. Again, this is the case with virtually all building materials and, I suspect with many other things we buy as consumers as well. The manufacturers warrant the things they have direct control over and, in most cases, that will be the quality of the product itself. Is workmanship important? As you know, sure it is. It is always important to find an experienced contractor and to check into references, look at past jobs, etc. That has always been the advice of the MRA. And that advice holds true whether it is a metal roof you're having installed or a roof of a different material. As with manufacturers setting their own warranties, installers set their own warranties as well and you will find variances from contractor to contractor. I would say that looking at past jobs and talking to past customers is the most critical thing. One thing that all roofing materials realize, regardless of product type, is that Mother Nature is unpredictable. Regardless of product and installation workmanship quality, strange things can always happen down the road resulting in roof maintenance costs. Contractors who are serious about being in business long term will, in all likelihood, put tomse time or other limit(s) on their workmanship warranty in light of this.
Find a Contractor

Get Started Today

Take the first step to increasing the value of your home with a great looking, durable, fire resistant and energy efficient metal roof. Browse our list of qualified MRA Member Roofing Contractors in your area for a free consultation and estimate.