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Hi, I just had a brand new metal roof installed. I've never had one before so don't know if the installers were careless or if this is normal but there are many scratches down to the metal all over the roof. I am worried about rust. Also I found what looks to be permanent marker directly on the roof in several locations.
Should I expect a brand new roof to be virtually scratch-free? Not sure how much to complain. Thanks!
4/1/2019
Or copy this URL: https://www.metalroofing.com/spirit/comment/24156/find/I am assuming the base metal is steel. Any scratches through to bare steel should be carefully touched up.
Isaiah Industries, Inc.
4/1/2019
Or copy this URL: https://www.metalroofing.com/spirit/comment/24157/find/I was told that it is steel. Is this normal to have scratches like this? As long as they touch it up with paint, should the issue be resolved?
Thanks
4/1/2019
Or copy this URL: https://www.metalroofing.com/spirit/comment/24158/find/It will be impossible to install with zero scratches, in my opinion. Could these installers have been more careful? In my opinion, yes. Is touch-up as good as the original finish? No. But it probably is the only option and a certain amount of touch-up is not unusual.
Isaiah Industries, Inc.
4/1/2019
Or copy this URL: https://www.metalroofing.com/spirit/comment/24159/find/