damage to chimney, etc.

I had a metal roof installed last year and the snow/ice buildup on one side caused damage when it eventually came down. It tore the flashing from my chimney, it tore the rubber boot from my service entrance mast and it tore the rubber boot from my sewer vent pipe. My contractor came and repaired the torn flashing with caulking and replaced the boots but he told me he cannot warranty those any further. They will be damaged every year since the arrangement of those 3 items tends to hold the snow up to 30" high until warm weather causes it to move. I proposed the installation of "crickets" to protect them before we started installation but he told me they weren't needed and that he had never installed them on this "European style" metal roof before. I proposed we have them made and he install them and we share the cost but he told me he "can't be held liable for the design of my roof" and he hung up on me. What do you folks say? Thanks in advance..............Brian		Brian Akerley b12d 4/20/2017	Share Or copy this URL: https://www.metalroofing.com/spirit/comment/22008/find/
I can't say I have seen crickets for plumbing or utility pipes either. I think that is a bit of overkill and if you put some selective snow retention clips around those penetrations (and chimney), it should keep the slide from tearing up anything. It appears the the chimney flashing was re-used or old from that picture. Was the snow melting and sliding in below freezing temps? Most ice dams and slides are from a poorly ventilated and insulated home.		Eric Novotny An informed customer is the Best Customer! 4/23/2017	Share Or copy this URL: https://www.metalroofing.com/spirit/comment/22009/find/
I have a metal roof on a low pitch manufactured home. The snow built up and tore the water heater exhaust pipe off , we installed pointed ice breaks but it still took the pipe of the next year .The pipe is about 3 feet above the eave. no one seems to have a solution for this , other than going back to a shingled roof. anyone have a cure for this ?		Guest User 5/24/2017	Share Or copy this URL: https://www.metalroofing.com/spirit/comment/22010/find/
The attachment method depends upon the exact profile of your metal roof. However, there are pipe brace kits including brackets and bands commercially available. Installing it on your roof may require exposed fasteners that can be sealed or if your roof has raised seams, you may be able to use clamps like the s5! clips for attachment without through fasteners.		Todd Miller Isaiah Industries, Inc. 5/24/2017	Share Or copy this URL: https://www.metalroofing.com/spirit/comment/22011/find/
No reason to ever go from metal back to asphalt in this case. Can you post up a picture of the area in question?		Eric Novotny An informed customer is the Best Customer! 5/24/2017	Share Or copy this URL: https://www.metalroofing.com/spirit/comment/22012/find/
Another pic of roof		Guest User 6/13/2017	Share Or copy this URL: https://www.metalroofing.com/spirit/comment/22013/find/
Last one		Guest User 6/13/2017	Share Or copy this URL: https://www.metalroofing.com/spirit/comment/22014/find/
I apologize. I accidentally deleted one of Joe's posts with an image. Here is the image. Sorry about that.		Todd Miller Isaiah Industries, Inc. 6/13/2017	Share Or copy this URL: https://www.metalroofing.com/spirit/comment/22015/find/
I sent you pics of the snow damage on my roof , waiting for a reply. Thank You		Guest User 6/17/2017	Share Or copy this URL: https://www.metalroofing.com/spirit/comment/22016/find/
I am sorry ... I still refer back to the type of product I suggested earlier. Here is an example: http://www.ventsaver.com		Todd Miller Isaiah Industries, Inc. 6/17/2017	Share Or copy this URL: https://www.metalroofing.com/spirit/comment/22017/find/

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