roofers installed flashing with negative slope

Blain Johnson
2/29/2016
Hi, We had a standing seam metal roof installed on our cabin this week. We went out there to check it out and were concerned to find that the roofers created a negative slope on the flashing, where the more steeply sloped part of the house meets the lower (front porch). They are trying to tell us it's fine and the water will just evaporate?! I can't imagine purposely introducing pools of water to a roof at a place where seams meet. Can I get a second opinion? Please see photo. (I have more photo to post if that's helpful.)
Info @windowsonwashington.net
An informed customer is our best customer.
2/29/2016
That's a decent bit out in my opinion. Flat is passable, but that is a bit of too much pitch in the wrong direction. Rain won't possibly be as much of an issue as compared to debris and possibly ice/snow (depending on where you are in CA).
Todd Miller
Classic Products, Inc.
3/1/2016
I agree with Eric ... this will be a problem. Unfortunately it's not an uncommon mistake but the flashing must be positioned higher on the upper slope, which will change the angle to a positive pitch. The panels on the upper slope will need to be shortened in this process.
Guest User
3/1/2016
Thank you for your feedback, Eric and Todd. The crew that laid the roof said it was fine, but when we talked to a rep at the parent company, they said no way. They have promised to fix it. I was very pleased to see a company back up its reputation. We do have snow and ice where we are. Good to know on the details about how to fix it. Does this mean they will have to tear off the whole upper slope to shorten it? What's involved?
Todd Miller
Classic Products, Inc.
3/1/2016
The entire slope will have to be removed, the flashing removed and replaced with a new one, and the upper panels re-installed. I am glad to hear things are working out.
Guest User
9/14/2016
Hi, Happy your problem turned out well. I have the same issue and the company also says its OK. But what is the most annoying part is that the water is evacuating on each side where I have no eavesdrop.....they say I have to put some on each side. Makes no sense...I'm going to fight this. I have some pics and a video I will show you later on.
Todd Miller
Classic Products, Inc.
9/14/2016
If it helps, you can email me direct at [email protected]

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