New roof bypassing gutters

mark price
8/9/2012
We recently had our roof replaced with a metal roof, it is raining and the water is bypassing the gutters and is pouring off the roof. I am wondering if we need special gutters or if our contractor did something wrong. Thank you in advance Mark Price
Todd Miller
Isaiah Industries, Inc.
8/9/2012
Feel free to send me pictures, or contact your roofing manufacturer and send them pictures. However, my usual advice is heavy duty 6" gutters mounted as high as possible using fascia bracket mounts.
Dick Bus
8/9/2012
Todd, is right. I would also add that the gutter brackets should be spaced 16" o.c.
Kathryn MacDonald
9/25/2012
This summer we had the new metal roof put on our home--over the existing shingles. It is the new one that looks like shingles. We really like the look and they did a nice job. They also do windows and sliding doors, and since we need a slider, and they called to ask us if we were in need of any windows, etc., they came out to give us a bid. While here, they told us that they have done some research on these roofs and that our roof would not be warranted if the ice and our eaves was a problem this winter unless they installed some different eaves. What made me upset was that I specifically asked about our eaves when they gave us the estimate to do the work and they told me they were just fine. I would like to know if there has been any research done on that (as was indicated to us) and even if it is new research, obviously they did not have that information when they installed ours. I believe that is their fault--if they didn't have that information at the time, we should not be penalized if something would happen! Please advise me what you would do!! I have given them high ratings on their follow up calls, but would now like to change that and feel I should call back the company and get it on record that I am NOT happy and believe a warranty would be good no matter what!!
Todd Miller
Isaiah Industries, Inc.
9/25/2012
Kathryn, first of all thank you for buying a metal roof. I am not entirely sure I understand what's going on but it sounds like there is some concern that you may have inadequate ventilation. Inadequate ventilation is a common cause of ice dams.I don't know of anyone or anything which warrants against ice dams though. Please give me a call if you'd like to talk further about this. My number is 1-800-543-8938 ext 201

If you would like to reply to this thread, please log in. If you do not have an Ask the Experts forum user account, create one here.

Find a Contractor

Get Started Today

Take the first step to increasing the value of your home with a great looking, durable, fire resistant and energy efficient metal roof. Browse our list of qualified MRA Member Roofing Contractors in your area for a free consultation and estimate.