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TOPIC: Warranties

Warranty

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What exactly is comprised in a 50-yr warranty? Is it simply a manufacturer's product warranty? Or does it include the installation and performance of the roof system as well? Does it mean that the paint film is warranted for 50-yrs? Or that the product will serve its purpose (not leak) for the 50-yr period. Is maintenance required within the 50-yr period? I would appreciate clarification. Thank you, Christian Deveau
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8/4/2004
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This will vary from manufacturer to manufacturer. However, most product warranties from the manufacturer do not cover installation workmanship. It is important to keep that in mind. However, as with anything you buy, it is important to know and understand the warranty. If you're looking at a product for which you cannot get clear, understandable warranty information from the manufacturer and the contractor, then I suggest looking for a different manufacturer and/or contractor/installer.
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8/4/2004
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What is the typical warranty for the products material? (e.g. How long is the steel substrate warranted for?) Thanks again for your prompt response. Christian
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8/5/2004
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It really varies from product to product and manufacturer to manufacturer. As you research, you will find a variety of warranties ranging from 20 years to Lifetime. You will also find a variety of coverages ranging from very basic to very comprehensive. You might also wnat to explore metals other than steel in your research including aluminum, copper and zinc. I am sorry. I know it probably seems like I am not being very helpful. However, there really is a huge variety of differences between warranties and, also, because this website is owned by a coalition of competing manufacturers, we must adhere to our antitrust guidelines which prevent me from drawing direct comparisons between products, prices, or warranties.
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8/5/2004
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