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When I inquired about a warranty for my metal roof I was told that there is NO warranty. I read in the literature about this before I purchased the roof and now they tell me that there is no warranty. At least if I had used composition shingles the manufacturer would have a three to five year warranty. I would not recommend a metal shingle roof to any one based on the deceitful treatment I got from the manufacturer.
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I am sorry to hear of this situation. However, I am certain that all MRA member manufacturers provide warranties on their products. Additionally, I do not know of any North American metal shingle manufacturer who does not warrant their products.
Please give me a call at my office at 1-800-543-8938 ext. 201. I would like to discuss this further with you and see if there's any way I can be of service.
Todd Miller
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We purchased a home approximately 6 weeks ago. the home has a metal roof,
specifically under warranty with CHH Roofing formerly located in Houston,
TX. The requirements of the warranty said to send the company a certified
letter stating the change in ownership. A metal roof was installed in 1991.
As specified in the warranty, I sent a certified letter. The certified
letter was sent back to me from Houston, TX as "undeliverable" and as a
"return to sender". I searched the web and could not locate that this
company exists anymore.
So, my questions are as follows:
1. Do you know if CHH Roofing, which used to make metal roof "shingles" is
still in existence someplace else other than Texas? And if so, how can I
contact them?
2. Now I have a roof which has another 12 years on the warranty with a
company that no longer exists! What are my options?
Please advise as I would like to know what my options are with this metal
roof.
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The company has been sold twice since you purchased the roof and I am not sure whether they are under Tasman or Decra.
Their Texas centre is;
817-695-1090
827 Avenue H, East
Arlington, TX
76011
Their Head office
909-272-8180
1230 Railroad Street
Corona, CA
91720
3/27/2003
Or copy this URL: https://www.metalroofing.com/spirit/comment/1745/find/Isaiah Industries, Inc.
3/28/2003
Or copy this URL: https://www.metalroofing.com/spirit/comment/1746/find/4/6/2003
Or copy this URL: https://www.metalroofing.com/spirit/comment/1747/find/3/31/2004
Or copy this URL: https://www.metalroofing.com/spirit/comment/1748/find/Dura-Loc Roofing Systems, Inc.
4/1/2004
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